Privacy Policy

1. Purpose of Processing

We process personal data to operate a recruitment marketplace and related support services.

• Create and manage candidate, employer, and support accounts.
• Enable job posting, search, matching, and applications.
• Enable communication and workflow for hiring and visa support.
• Operate billing, fraud prevention, security monitoring, and customer support.
• Improve service quality, including AI-assisted drafting and optimization features.

2. Data We Collect

Depending on your account type and usage, we may collect:

• Account data: name, email address, password (if credentials login), role, language preference, verification status.
• Profile data: photo, bio, location, phone, portfolio links, work history, language skills, nationality, visa status, relocation and availability preferences.
• Application and recruiting data: applications, interview and offer status, employer evaluations, and related communication records.
• Documents and media: resumes/CVs and optional profile/application videos as described below.
• Technical and usage data: IP address, user-agent/device data, timestamps, and event analytics.

3. OAuth Login (Google and LINE)

If you choose Google or LINE login, we receive limited identity data from those providers to create and secure your account.

• Typical data includes provider account ID, display name, email address, and profile image (depending on provider settings).
• We use this data for account authentication, fraud/security checks, session management, and account recovery support.
• We do not receive your Google or LINE password.

4. Video Content and Visibility

The platform supports two different video flows with different storage and visibility settings.

• Custom video applications: employers can require up to 3 video questions; candidate responses are uploaded to Cloudflare Stream and are accessible only to authorized users involved in hiring/operations.
• Profile intro videos: candidates may provide an external video URL (for example YouTube Unlisted) for profile validation and hiring visibility.
• Candidate public profile pages are restricted to registered companies and visa support roles per platform access controls.
• Users are responsible for choosing safe visibility settings for external video hosts (for example keeping YouTube videos Unlisted).

5. Third-Party Processors and Service Providers

We use third-party providers to deliver core functionality. Data may be processed by:

• Cloudflare Stream for secure storage/streaming of application video assets.
• Secury VPS for application hosting/infrastructure.
• Stripe for payment processing.
• Xolo for payment/provider operations and related business processing.
• Google Analytics for website usage analytics.
• AI providers (OpenAI and Anthropic Claude) for selected drafting/optimization workflows.

6. International Data Transfers

Because our providers operate internationally, data may be processed outside your country of residence (including outside Japan). We use contractual and operational safeguards to require appropriate protection standards.

7. Visa Support Partner Data Sharing

Where visa support is requested or required, relevant personal information may be shared with designated visa support partners/agents to process visa cases and required documentation. Access is limited to authorized personnel involved in that case.

8. Security Measures

We apply administrative, technical, and organizational safeguards to protect personal data.

• Encryption in transit (TLS/SSL) and access control by account role.
• Authentication and session controls for protected areas.
• Least-privilege access principles for internal operations.
• Logging and monitoring for abuse detection and incident response.

9. Data Retention

We retain data for as long as necessary for the purposes described in this policy, including legal, tax, accounting, fraud-prevention, and dispute-resolution obligations. Some records may be retained after account closure where legally required.

10. Your Rights

Subject to applicable law (including APPI and, where applicable, GDPR/UK GDPR), you may request:

• Access to personal data we hold about you.
• Correction or update of inaccurate data.
• Deletion of data, subject to legal retention obligations.
• Restriction or objection to certain processing, where applicable.
• Data portability, where applicable.

11. Minors

OmotenashiJobs is not intended for children under the age required to form a legally valid agreement in your jurisdiction. If we learn we have collected data from an underage user without valid authorization, we will take appropriate steps to delete it.

12. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date and, where appropriate, additional notice in the service.

13. Contact

For privacy questions, rights requests, or complaints, contact us at: